Standard support hours are from 9am to 11pm Eastern Time (USA).
Emergency support is available 24 hours a day, every day.
Support Tickets:
Existing clients should use our online support ticketing (issue tracking)
system. Follow the link below to login and open a new or update an
existing "ticket" where you can describe your question.
"After using LuxSci for only a few months now, I feel I must let you know that the quality of service is truly outstanding and indeed beyond my expectations. LuxSci has all the features I need. The fully fledged and powerful email composition screen which impresses me most; I also no longer receive any spam in my INBOX, thanks to your Email Defense. Your customer service is one of the best. I am amazed to see that some of my questions have been answered in less than an hour and that the responses were fully detailed and to my satisfaction. Email runs in your veins, I must say. Though not an inexpensive email service, in my opinion, I must say that with the service I am getting, LuxSci is worth every penny I spend. I intend to keep LuxSci to serve my default email address with my own domain for the rest of my life. Salutations to Dr. Erik Kangas and LuxSci staff. LuxSci truly deserves its meaning --- you are truly the light of knowledge in the world of emails."
Muhammad Sakhawat Hussain, Translator Policeman, Abu Dhabi Capital Police Directorate
